We’re here for you, always
Have a question about your order or just need a little help?
We are available 7 days a week and we always strive to respond within 16 hours.
We believe every message deserves personal attention. Whether it’s about your delivery, a product inquiry, or a special request — we’re here to make your experience as smooth and meaningful as possible.
FAQs
Our sizing follows standard U.S. measurements. Every product page includes a detailed size guide in both inches and centimeters. If you're between sizes, we recommend going up for a more comfortable, relaxed fit.
We offer a 30-day return policy on unworn items with the original tags still attached. Items must be in their original condition with no signs of wear, perfume or alterations.
Absolutely. Size exchanges are free within the U.S. You can start an exchange through your account or reach out to our style team and we'll help you find the perfect fit.
In the rare case that something isn't right, please contact us within 48 hours of receiving your order and include a few photos. We'll send a replacement or issue a full refund, including return shipping costs. No questions asked.
We ship across the USA and delivery typically takes 6 to 12 business days. Every order is carefully packaged to make sure your pieces arrive in perfect condition.
If anything happens to your package along the way, we take full responsibility. Just reach out to us and we'll make it right.
We fold every garment carefully to minimize wrinkles. Delicate pieces are wrapped in tissue paper and all orders arrive in our signature branded packaging.